Lowering customer acquisition costs (CAC) is a priority for iGaming companies, especially as regulations tighten and competition grows. Traditional methods like paid ads and email campaigns are costly and inconsistent. Telegram AI offers a cost-effective alternative, delivering personalized, automated outreach at scale. Key results include:

• $3.50 average cost per first-time deposit (FTD) across various markets.

• 80% open rates and $0.40 cost per conversation, outperforming email and SMS campaigns.

• Scalable outreach to 60,000 users monthly, with higher retention rates compared to other channels.

Telegram AI Performance Metrics for iGaming Customer Acquisition

How Telegram AI Agents Work for iGaming

Telegram AI agents are reshaping how iGaming businesses connect with potential players. By combining data extraction, behavioral analysis, and automated messaging, these agents identify high-value leads and engage them with personalized, natural-sounding conversations. Here’s a closer look at how they operate:

Personalized User Conversations

Using detailed user data, these AI agents craft conversations that feel tailored and relevant. By analyzing player behavior in real time, they can deliver offers precisely when users are most likely to engage. For instance, if a player has experienced consecutive losses or hasn’t been active for a week, the agent might send a message offering odds boosts or free spins. The conversations don’t feel robotic either - agents maintain context across multiple interactions, referencing past exchanges and player preferences to ensure the dialogue feels genuinely helpful.

Automated Outreach Campaigns

Scaling outreach with Telegram outreach tools is another area where these agents shine. They manage hundreds of accounts, spreading their messaging efforts across 300–500 profiles to remain compliant. Each account undergoes a gradual “warm-up” phase over 300 days, starting with just 5–10 daily messages and increasing over time to build credibility. Once active, the agents send 4–5 follow-up messages based on how users respond, ensuring consistent engagement. In one standout example, a system handled 25 million messages over 21,900 hours of testing, effectively replacing an entire marketing team.

Scalable Lead Generation

Lead generation is a cornerstone of these systems. They automatically extract data from active members in iGaming communities, affiliate groups, and competitor channels. By converting phone numbers into Telegram usernames and identifying audiences similar to successful conversions, the agents continuously expand their reach. Operating around the clock, they guide prospects from the first touchpoint to making a deposit. This efficient approach allows companies to reach 60,000 users monthly while maintaining a 5% growth rate. Even better, the average cost per first-time deposit remains as low as $3.50.

These AI agents have become a powerful tool for iGaming businesses, blending automation with personalization to drive results at scale.

Case Studies: Companies That Reduced CAC with Telegram AI

Telegram AI has proven to be a game-changer in reducing customer acquisition costs (CAC) by leveraging personalized conversations and scalable lead generation. Let’s dive into some real-world examples that highlight its effectiveness in cutting costs and boosting conversion rates.

Case Study 1: Lowering First-Time Deposit Costs

Between 2025 and 2026, Lucky Bet achieved a remarkable milestone: reducing the average cost per first-time deposit (FTD) to just $3.50 across Tier 1, 2, and 3 markets. This represented a 2–3x cost reduction compared to traditional advertising methods. Alongside this, they saw an impressive 80% open rate and a $0.40 cost per conversation.

"$3.5 avg cost per FTD across tier 1, 2 and 3 markets in the first year." - Filipe, Lucky Bet

The key to this success was the automated system, which handled personalized AI-driven outreach at scale. By eliminating manual follow-ups, Lucky Bet maintained natural, context-aware conversations with potential players, significantly improving efficiency.

Case Study 2: Reaching 60,000 Users Monthly

One operator scaled their Telegram outreach to an impressive 60,000 users per month. This was achieved by deploying multiple accounts, each sending about 20 cold messages daily. The system managed the entire user journey - from the initial contact to deposit completion - resulting in response rates ranging from 10% to 25%. Even more striking, retention rates for these users were 20–30% higher compared to those acquired through traditional channels.

By automating their marketing efforts, this operator not only saved time but also created a more streamlined and effective acquisition process.

Case Study 3: Simplifying User Onboarding

Another operator used AI-powered real-time support to enhance the onboarding experience. The system guided players through the registration process while delivering timely incentives, ensuring a smooth transition from sign-up to active participation. Lorenzo, a Head of BD who utilized the platform, praised its ability to bring consistency to their acquisition efforts.

"Enreach makes it easy for our BD team to hit target consistently" - Lorenzo, Head of BD

These examples demonstrate how Telegram AI agents are driving down costs while improving performance metrics, paving the way for more efficient iGaming acquisition strategies.

Benefits of Using Telegram AI for iGaming Acquisition

Drawing from the case studies, here’s how Telegram AI brings measurable advantages to iGaming acquisition. These benefits directly tackle the challenge of lowering acquisition costs, a recurring issue highlighted in the examples.

Lower Marketing Costs

Telegram AI agents streamline marketing by automating outreach, slashing labor costs by 60–80% while maintaining high engagement levels. This automation drives lead generation costs to under $5 per qualified lead. By utilizing Telegram's organic reach, companies can reduce their dependence on pricey advertising platforms, where cost-per-click rates often range from $10 to $30. As a result, some campaigns have managed to cut ad budgets by 40–50% without compromising - and sometimes even enhancing - their reach. This cost reduction translates into better conversion outcomes, making campaigns more efficient and effective.

Higher Conversion Rates

AI-powered personalized messaging significantly outperforms generic approaches, boosting conversion rates by 25–40%. Custom offers create a sense of relevance and trust, increasing user engagement by 2–3× compared to traditional email campaigns, which typically see response rates below 2%. The AI’s real-time adaptability is a game-changer: if a user hesitates, the system pivots, offering tailored incentives or addressing specific concerns. This flexibility improves conversion rates by 20–30%, turning about 15% of hesitant leads into deposits. Deposit rates, which usually hover around 5–10%, rise to 20–30% with this approach. The scalability of these AI solutions ensures these improved results can be sustained and expanded over time.

Easy Campaign Scaling

Scaling traditional marketing efforts often means increasing both staff and budget. Telegram AI breaks this mold by handling unlimited conversations at a near-constant cost - staying under $0.10 per interaction, even at higher volumes. This capability allows campaigns to scale outreach by 4–6× without losing efficiency. Additionally, the modular design of AI scripts makes it easy to roll out campaigns in new regions and languages, enabling rapid growth of 3–10× in just weeks. For instance, one iGaming company grew its monthly outreach from 10,000 to 60,000 users while keeping acquisition costs below $80 per customer. This was achieved without adding extra staff, as the AI handled 95% of interactions independently.

Using Enreach to Reduce CAC

Enreach's integrated platform offers a powerful way to cut customer acquisition costs (CAC), as proven in real-world examples. With its AI-driven outreach capabilities tailored for iGaming acquisition, Enreach manages everything from lead targeting to conversion tracking. Backed by extensive experience - over 50 million Telegram messages sent - the platform helps campaigns avoid common mistakes while ensuring market compliance.

Setting Up Enreach for Your Campaign

To get started, you'll need the Outreach Tool ($250/month) and the AI Agent ($400/month for 5,000 messages), bringing the base cost to $650 per month. The biggest expense comes from Telegram accounts, which are essential for scaling. Each account can send 20 cold messages daily, and reaching 60,000 users requires about 100 aged, warmed-up accounts. Enreach offers tiered pricing for these accounts - starting at $65 each and dropping to $35 or $28 as volume increases. These accounts also include three months of Telegram Premium to enhance deliverability.

Enreach integrates seamlessly with tracking tools like GA4 and Voluum, enabling teams to monitor user data across multiple domains. This setup provides a comprehensive view of campaign performance, allowing teams to forecast profitability using historical data. Some operators even analyze up to two years of Telegram traffic data to predict returns before scaling their efforts. Additionally, Enreach's targeting features allow you to filter audiences by interest (e.g., Sports Betting, Casino, Esports), language, location, and activity level. This precision targeting ensures your outreach connects with qualified leads, setting the stage for cost-efficient campaigns.

Best Practices for Lowering CAC with Enreach

Once your campaign is set up, following strategic best practices can further reduce CAC. Focus your AI agents on high-conversion topics like withdrawals and bonuses, which account for 45% of iGaming contacts. These topics are highly automatable and can drive immediate results when handled quickly.

Enreach also uses real-time personalization to group players based on their behavioral history, delivering tailored recommendations that adjust dynamically as users engage. Automated front-end checks for banking data help minimize costly deposit failures, while maintaining a first response time under 60 seconds can significantly boost engagement. This is particularly important for sensitive issues like financial transactions and security.

Campaign Support from Enreach's Team

Enreach doesn’t just provide tools - it also offers hands-on campaign support from a team of specialists in sales, data, and outbound marketing. These experts oversee every step, from setup to execution, ensuring campaigns run smoothly and efficiently. Managing high message volumes on Telegram without triggering spam filters requires specific know-how, and Enreach’s team is well-equipped to handle this. They also monitor performance data to refine targeting and optimize AI scripts, improving conversion rates over time.

"Enreach makes it easy for our BD team to hit target consistently" - Lorenzo, Head of BD

This dedicated support eliminates the need for in-house Telegram expertise. Drawing from the insights gained through over 50 million messages, Enreach’s specialists help streamline campaigns, reduce trial-and-error costs, and pave the way for profitable acquisition efforts.

Conclusion

The case studies above clearly demonstrate how Telegram AI agents are reshaping customer acquisition strategies in the iGaming industry. The results speak for themselves: Lucky Bet achieved an average cost of $3.50 per First-Time Deposit across Tier 1, 2, and 3 markets during their first year of using this approach.

What makes these campaigns so effective? Three standout factors drive their success: engagement rates surpassing 80%, laser-focused targeting on high-conversion topics, and automation capable of managing thousands of conversations simultaneously. Together, these elements create a cost efficiency that traditional advertising channels simply can't match.

For iGaming operators grappling with rising acquisition costs, these findings present a clear opportunity. With platforms like Enreach offering both the technology and expert guidance to implement such campaigns, entering this space has never been more accessible.

The companies highlighted here aren't exceptions - they're proof of what’s possible. By leveraging AI-powered conversations and Telegram’s direct communication capabilities, operators can adopt a scalable, repeatable model to attract players at costs that support long-term profitability. Tools like Enreach are setting a new standard for how iGaming businesses approach marketing and player acquisition.

FAQs

Is Telegram AI outreach compliant for iGaming?

Telegram's AI tools can help iGaming businesses navigate regulatory requirements through targeted messaging, bots, and Mini Apps. By focusing on precision and avoiding spam, these tools enable companies to stay within industry guidelines while delivering tailored communication.

Case studies demonstrate how iGaming companies have successfully implemented these strategies. They’ve managed to achieve measurable results while maintaining compliance, showcasing how thoughtful use of AI can balance effectiveness with adherence to rules.

How many Telegram accounts do I need to scale?

The number of Telegram accounts you'll need hinges on your outreach objectives and how intricate your campaigns are. Managing multiple accounts can greatly expand your reach and improve engagement, making it easier to grow efficiently.

How quickly can I see a lower cost per FTD?

It's common to notice a drop in cost per first-time deposit (FTD) relatively quickly - typically within a few days to a couple of weeks. The specific timing can vary based on how the campaign is structured and the strategies used to fine-tune its performance.

Related Blog Posts

• AI Agents for Telegram: Retaining iGaming Players

• AI Agents for First-Time Deposits in iGaming

• How Telegram AI Agents Drive Player Deposits

• How Telegram AI Agents Handle Follow-Ups