Telegram is a powerful platform for business outreach, boasting 800 million users and an open rate of 98%, far surpassing email's 21.5%. Its privacy, free bulk messaging, and chatbot features make it ideal for personalized campaigns. Tools like Enreach, ChatMaxima, and CRMchat help businesses automate tasks, scale outreach, and improve results.

Key Tools:

• Enreach: AI-powered, multi-channel outreach with a database of 500M+ contacts. Ideal for large businesses.

• ChatMaxima: Simplifies Telegram messaging with automation and CRM integration. Boosts engagement and speeds up responses.

• CRMchat: Affordable tool for small teams, offering basic automation and lead tracking.

Quick Comparison:

Choose based on your business size and outreach goals.

Best CRM and Outreach Tool for Telegram

1. Enreach

Enreach takes Telegram's outreach capabilities to the next level by offering a tailored solution for automating B2B sales. This AI-driven platform streamlines multi-channel sales efforts across LinkedIn, X (formerly Twitter), and Telegram. Designed by an experienced team, Enreach combines artificial intelligence with human insight to create scalable outreach strategies for businesses of all sizes.

What sets Enreach apart is its multi-channel approach, backed by an extensive database of over 500 million contacts. This makes it an excellent tool for U.S. businesses looking to expand their outreach while maintaining consistent messaging across platforms.

Automation and AI Features

Enreach’s AI Sales Agents simplify the sales process by handling tasks like lead qualification and initial outreach. They also automate repetitive activities such as finding new contacts, personalizing messages, and managing follow-ups. This allows sales teams to focus on closing deals rather than spending time on prospecting. The platform’s software enhances lead management by tracking lead sources, capturing prospects across channels, and assigning them to the right sales representatives.

Users have praised these features for saving time and delivering results. As Bisola, a Founder, shares:

"Saves me time and gets great results".

CRM Integration

Enreach integrates effortlessly with most CRM systems, whether through web or desktop clients.

Pricing and Scalability

Enreach offers a tiered pricing model designed to meet the needs of businesses at different stages of growth:

• Basic Plan: Includes Telegram CRM, a basic leads database, and automated outreach tools - perfect for small teams just starting out.

• Pro Plan: Adds AI Sales Agents and expert sales support, making it ideal for growing businesses that need advanced automation.

• Enterprise Plan: Provides full access to the 500+ million contact database and dedicated account management, catering to large-scale operations.

This flexible pricing ensures that businesses only pay for the features they require.

As Jan, a CEO, puts it:

"I can't imagine our team without enreach".

With its robust automation tools, seamless CRM integration, flexible pricing options, and strong data privacy measures, Enreach is a standout choice for businesses looking to scale their Telegram outreach efforts effectively.

2. ChatMaxima

ChatMaxima is an AI-powered platform specifically designed to optimize Telegram outreach. It revolutionizes the way businesses handle their Telegram communications by providing continuous automation. As the highest-rated integration platform on G2, ChatMaxima has become a trusted solution for companies aiming to simplify and enhance their messaging operations.

This platform shines when it comes to automatically capturing and qualifying leads through intelligent interactions. Its effectiveness spans multiple industries, delivering results like a 30% increase in cart recovery rates, a 50% drop in missed appointments, and three times faster lead response times. These impressive outcomes highlight ChatMaxima’s ability to transform Telegram into a powerful business tool.

Automation and AI Features

ChatMaxima leverages AI-driven automation to handle Telegram messages around the clock, using intelligent logic systems to provide consistent support. Its no-code, drag-and-drop builder makes it easy for businesses - regardless of technical expertise - to design custom conversation flows.

Here’s what it can do:

• Automatically capture and nurture leads through smart chat flows.

• Keep prospects engaged with personalized drip campaigns.

• Set up auto-replies, schedule follow-ups, and trigger messages based on customer actions.

Businesses in e-commerce, healthcare, and real estate have reported significant performance gains, including 30% higher cart recovery rates, 50% fewer missed appointments, and tripled lead response speeds. These automated flows also integrate seamlessly with CRM systems, ensuring smooth data synchronization and enhanced security.

CRM Integration

ChatMaxima doesn’t just automate conversations - it also connects seamlessly with major CRM platforms like HubSpot, Shopify, and WooCommerce. This integration allows Telegram interactions to sync effortlessly with existing customer data and sales workflows, giving businesses a unified view of their customer engagement. By streamlining these processes, ChatMaxima positions Telegram as a reliable and cost-efficient outreach channel for businesses across the U.S.

Real-World Applications

ChatMaxima enhances Telegram’s role in multi-channel strategies, driving measurable results across industries. For instance:

• Education: Schools and universities have achieved a 40% increase in enrollment by using Telegram notifications for class schedules and updates.

• Finance: Automated Telegram notifications have helped financial institutions process loans 75% faster, keeping clients updated on their applications in real time.

A Finance Director shared their experience:

"With ChatMaxima's Telegram automation, our loan processing speed has significantly improved, ensuring our clients feel valued and informed."

3. CRMchat

CRMchat is a Telegram outreach tool tailored for sales workflows, lead tracking, and streamlining communication on Telegram. It combines the messaging power of Telegram with features typically found in CRM systems, making it a practical choice for businesses focused on B2B outreach. With two pricing options - a free Personal plan and a Team plan at $28 per month - CRMchat caters to both individual users and growing teams.

This platform simplifies managing Telegram conversations and automates repetitive sales tasks while maintaining the personal touch that’s crucial for effective B2B communication.

Automation and AI Features

CRMchat employs Telegram bots to automate processes without losing the human element. Its automation tools focus on three key areas that directly enhance sales efficiency:

• Lead Qualification: Automated questions help identify high-value prospects quickly.

• Follow-Up Scheduling: Timely reminders ensure no lead slips through the cracks. Research shows that messages sent between 10 AM and 2 PM local time see 35% higher engagement rates, and CRMchat's analytics help optimize outreach timing.

• Community Management: Businesses can share updates and resources in relevant Telegram groups, extending their reach beyond one-on-one chats. Bulk messaging is also supported for large-scale campaigns.

As Alex Berman, Founder of Experiment 27, emphasizes:

"The key to successful cold outreach is personalization. You need to show that you've taken the time to research the prospect and understand their needs."

CRMchat’s automation tools integrate seamlessly with CRM systems, keeping sales communication centralized and efficient.

CRM Integration

CRMchat goes beyond basic automation by integrating directly with existing sales systems, creating a unified approach to customer engagement. This integration ensures that Telegram conversations are part of a broader CRM strategy, offering real-time updates, centralized data, and automated responses.

For example, personalized messages can achieve up to three times higher response rates compared to generic ones, and Telegram campaigns often outperform traditional email with open rates up to six times higher. Through API connections, CRMchat automates tasks like tagging contacts and syncing data. Its two-way sync feature keeps all customer interactions updated across platforms.

Pricing and Scalability

CRMchat offers flexible pricing to suit various business needs. The Personal plan is free and includes basic CRM tools, task management, and daily digests. It's a perfect starting point for solo sales professionals or small teams exploring Telegram as a sales channel.

The Team plan, priced at $28 per month, introduces collaboration tools, integrations, and support for up to three users. By offering an out-of-the-box solution, CRMchat eliminates the costs and complexity of building custom bots, making it an accessible choice for businesses of all sizes.

Tool Comparison: Pros and Cons

When it comes to optimizing your Telegram outreach, the right tool can make all the difference. The best choice depends on factors like your business size, budget, and specific needs. Each platform brings unique strengths to the table but also comes with limitations that could influence your B2B sales strategy.

Enreach is known for its all-encompassing approach, blending AI-powered sales agents with access to a massive 500M+ contact database. Its custom pricing model reflects its enterprise-level focus, offering dedicated account management and expert sales support. However, the custom implementation process can take time, and the costs may be steep for smaller businesses.

CRMchat, on the other hand, is all about simplicity and transparency. It provides a free Personal plan for solo users and a $28/month Team plan for growing teams that need basic automation and CRM integration. As George Levin, CRMchat's founder, put it:

"The implementation of automated list management through CRMchat increased our response rate by 35% and reduced administrative time by 4 hours per week per sales representative"

That said, CRMchat’s focus on core features might leave larger teams wanting more in terms of advanced analytics and complex workflows.

Here’s a quick comparison of the two tools:

Enreach offers powerful automation tools with AI-driven lead qualification and expert guidance. Sarah Chen, Head of Marketing at TelegramCRM, emphasized this balance at the Telegram Marketing Summit 2025:

"The key to scaling Telegram outreach is finding the right balance between automation and personalization. Use tools to streamline your process, but never at the expense of genuine, tailored communication"

Meanwhile, CRMchat delivers an easy-to-use solution with solid CRM integration and basic automation. However, its limited feature set might not keep up with the demands of larger organizations as they grow.

Ultimately, the decision comes down to where your business stands now and where it’s headed. If you’re part of a well-established organization with a larger budget, Enreach’s comprehensive capabilities could be a game-changer. For smaller businesses or teams just getting started with Telegram outreach, CRMchat’s affordable pricing and straightforward setup make it an appealing option.

Conclusion

To wrap things up, selecting the best Telegram outreach tool boils down to evaluating your specific needs and future goals.

For startups and enterprises, Enreach stands out with its AI-driven sales agents, access to a vast database of over 500 million contacts, and dedicated expert support. Its custom pricing structure is tailored to handle the intricacies of complex sales workflows. This ties back to the earlier point about finding the right balance between automation and personalized communication.

FAQs

What are the main advantages of using AI-powered sales agents for Telegram outreach?

AI-powered sales agents offer some standout benefits for Telegram outreach campaigns. First, they handle repetitive tasks automatically, allowing your sales team to concentrate on forming connections and closing deals. This not only saves time but also enhances productivity. Second, these tools leverage data to craft personalized messages, which often lead to higher response rates and better engagement than generic outreach. Finally, AI tools analyze customer interactions to pinpoint high-value leads, prioritize prospects, and create tailored communications, streamlining your outreach strategy for maximum impact.

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